I turn
Complex Products
into
Simple Experiences
Nov 2024 - Apr 2026
Designed an AI Chat feature that grew subscriptions by 50%.
Boosted user engagement by 27.6% through gamified features; 67% of surveyed users ranked it as their favorite feature.
Partnered with engineering to define feature specs and used GA behavioral data to guide product optimization.
Jun 2023 - Jun 2024
Independently designed 3 cross-platform SaaS products and a generative AI plugin for leading law firms in China.
Designed and optimized legal-tech workflows, reducing clients' operating costs by 30%.
Partnered with product and engineering teams in biweekly Agile sprints, shipping monthly iterations and major quarterly releases.
Matteroom 運用 Azure OpenAI，減少 30% 律所行政成本
National Taipei University of Technology
Sep 2021 - Aug 2023
Publication: Benefits of Give Circle: Exploring the impact of collaborative redistribution platforms on user willingness to donate to charity and tendency towards consumer minimalism
National Cheng Kung University
Sep 2016 - Aug 2020
